PRIVACY POLICY

What is the purpose of this notice?

This privacy notice tells you what to expect us to do with your personal information.

What information we collect, use, and why

We collect or use the following information:

• Names and contact details

Our lawful basis for the collection and use of your data

Our lawful basis for collecting or using personal information are:

• To provide electronic communication with you

Where we get personal information from

• Directly from you

How long we keep information

We will only use and store information for so long as it is required for the purposes it was collected for. How long information will be stored depends on the information in question and what it is being used for.

We continually review what information we hold and delete what is no longer required. We will not retain your data for any longer than necessary and the longest time that we will hold your data will be six years.

Others we share personal information with

• Your data is not shared

What are your rights?

We want to ensure that you remain in control of your personal data. Part of this is making sure you understand your legal rights, which are as follows:

• The right to confirmation as to whether we have your personal data and, if we do, to obtain a copy of the personal information we hold (this is known as a data subject access request)

• The right to have your data erased (though this will not apply where it is necessary for us to continue to use the data for a lawful reason)

• The right to have inaccurate data rectified.

• Where technically feasible, you have the right to personal data you have provided to us which we process automatically based on your consent . This information will be provided in a common electronic format.

• You have the right to ask us to delete your personal information.

   

Please keep in mind that there are exceptions to the rights above and, though we will always try to respond to your satisfaction, there may be situations where we are unable to do so.

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How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details on this website.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

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The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline number:  +44 (0)303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

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